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DOWNLOAD THE USER MANUAL

Please open and download the PDF below to access the user guide.

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IMPORTANT:

- If the unit fails to operate, do not force to operate the blender.
- Check all connections and ensure the blending cup is properly attached to the motor base before restarting
.- Add liquid ingredient (e.g., water, milk, or oil) to help the blending process.

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1. Re-align the Blending Cup to the Motor Base and twist clockwise until securely locked.

2. Inspect the plug and ensure the power cord is fully inserted into a dedicated 220–240V socket.

3. Add a small amount of liquid to assist the blending process.

4. Once all connections are secure, restart the unit.

ADVICE

If the Blender doesn’t operate after following the steps above, please contact our support team at 
www.strongcore.sg/contact

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IMPORTANT: Check the water tank and its seal before troubleshooting any leakage issues.

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Follow the step-by-step guide shown in the video for complete instructions.

HAS THIS RESOLVED THE PROBLEM?

We're glad the problem has been solved.

Please let us know if there's anything else we can help you with.

Our friendly customer support team are here to help.

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+65 8876 3640

of Whatsapp

We usually reply within 3 (three) business days.

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Email us at

team@strongcore.sg

Water tank is empty or not properly installed.

Make sure the water tank is filled to the MAX line and locked in place. Unusual noise or no steam may indicate it's empty or misaligned. Allow the steamer a few seconds to heat up after plugging in.

ADVICE

If the handheld garment steamer malfunctions and the device still doesn’t work after following the solutions above, please contact us at www.strongcore.sg/contact

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IMPORTANT:

Always unplug the meat grinder before cleaning. Never submerge the Motor Unit or power cord in water.

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After blending, unplug the unit before disassembling

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Carefully remove the Cup Cover and Cup Lid from the Blending Jar.

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Wash the Cup Lid with soapy water and a sponge, then rinse thoroughly under running water.

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Apply the same cleaning procedure to the Cup Cover.

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Strongcore Products are backed by Swiftswap Warranty.

If it breaks, we don’t make you chase. We just replace it.

Learn more about Swiftswap Warranty

Send us a video of the issue via WhatsApp

Our team verifies it

We deliver a replacement to your doorstep

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