DOWNLOAD THE USER MANUAL

Please open and download the PDF below to access the user guide.

CAUTION: Before starting, check that the power cord is fully inserted into a working outlet.

◉ Fill the measuring cup with clean water maximum 100ml.
◉ The steamer’s water tank holds up to 170ml.

Follow the step-by-step guide shown in the video for complete instructions.

IMPORTANT: Ensure the machine is switched off before starting to ensure safety.

◉ Do not exceed the 100ml line to avoid overflow.

◉ Carefully pour the water into the steamer’s water tank.

For detailed instructions, please refer to the step-by-step guide in the video.

IMPORTANT: Ensure the unit is unplugged before attaching the water tank to prevent accidental activation. Attach the tank gently but firmly. Forcing it may damage the locking mechanism.

◉  Align and insert the water tank into the steamer.

◉ Press firmly until it clicks and is fully secured.

Follow the step-by-step guide shown in the video for complete instructions.

IMPORTANT: Do not press the steam trigger while the unit is still heating. Wait for the indicator light to remain steady before use to ensure safe and effective steaming.

◉ The indicator light signals that the steamer is powered on and heating.
◉ Wait 30 seconds for it to heat up.

Follow the step-by-step guide shown in the video for complete instructions.

CAUTION: Never touch the steam plate directly after use. It may remain hot for several minutes.

◉ Press the Power Button to control steam output.
◉ Gently steam your clothes using vertical or horizontal movements.
◉ Keep at least 1 cm distance from delicate fabrics like silk, wool, or lace.

Follow the step-by-step guide shown in the video for complete instructions.

IMPORTANT: Let the steamer cool down completely before wrapping the cord and storing.

Wrap the cord properly every after use.

Follow the step-by-step guide shown in the video for complete instructions.

IMPORTANT: Before troubleshooting, ensure that the power cord is securely plugged into a working outlet.

PLEASE CHOOSE THE OPTION THAT BEST SUITS YOUR NEEDS.

IMPORTANT: Check the water tank and its seal before troubleshooting any leakage issues.

Follow the step-by-step guide shown in the video for complete instructions.

HAS THIS RESOLVED THE PROBLEM?

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Please let us know if there's anything else we can help you with.

Our friendly customer support team are here to help.

+65 8876 3640

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We usually reply within 3 (three) business days.

Email us at

team@strongcore.sg

Water tank is empty or not properly installed.

Make sure the water tank is filled to the MAX line and locked in place. Unusual noise or no steam may indicate it's empty or misaligned. Allow the steamer a few seconds to heat up after plugging in.

ADVICE

If the handheld garment steamer malfunctions and the device still doesn’t work after following the solutions above, please contact us at www.strongcore.sg/contact

IMPORTANT: Before troubleshooting, ensure that the power cord is securely plugged into a working outlet.

PLEASE CHOOSE THE OPTION THAT BEST SUITS YOUR NEEDS.

CAUTION: Allow the steamer to cool down completely before starting any maintenance.

◉  Fold the steamer by folding the handle back into the base after the steamer has cooled.
◉ Detach and remove the water tank by lifting it gently from the unit.

Follow the step-by-step guide shown in the video for complete instructions.

CAUTION: Allow the steamer to cool down completely before removing the water tank from the unit.

◉  Open the water tank cap by gently lifting the silicone seal.
◉ Make sure all residual water is fully emptied to prevent odour and mineral buildup.

Follow the step-by-step guide shown in the video for complete instructions.

IMPORTANT: Wipe the water tank, main unit, handle, and steam vent thoroughly with a clean, soft towel to ensure they are completely dry.

IMPORTANT: Storing the unit properly helps prevent damage and keeps it ready for your next use.

Ensure the steamer is fully cooled, completely dry, and the cord is wrapped properly before placing it inside the storage pouch.

Follow the step-by-step guide shown in the video for complete instructions.