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DOWNLOAD THE USER MANUAL

Please open and download the PDF below to access the user guide.

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IMPORTANT:

If the unit fails to operate, do not force the switch. Check all connections and ensure the Transparent Cup Cover is properly locked before restarting.

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1. Check that the Transparent Cup Cover if correctly aligned with the Motor Unit.

2. Align the Transparent Cup Cover properly onto the Motor Unit before switching on.

3. Press down firmly until locked into position.

4. Inspect the plug and power cord for any visible damage before use.

5. Ensure the power cord is fully inserted into a dedicated 220V socket.

6. Firmly reinsert the power plug, ensuring full contact with the socket, then restart the unit.

ADVICE

If the Meat Grinder doesn’t operate after following the steps above, please contact our support team at www.strongcore.sg/contact

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IMPORTANT: Check the water tank and its seal before troubleshooting any leakage issues.

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Follow the step-by-step guide shown in the video for complete instructions.

HAS THIS RESOLVED THE PROBLEM?

We're glad the problem has been solved.

Please let us know if there's anything else we can help you with.

Our friendly customer support team are here to help.

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+65 8876 3640

of Whatsapp

We usually reply within 3 (three) business days.

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Email us at

team@strongcore.sg

Water tank is empty or not properly installed.

Make sure the water tank is filled to the MAX line and locked in place. Unusual noise or no steam may indicate it's empty or misaligned. Allow the steamer a few seconds to heat up after plugging in.

ADVICE

If the handheld garment steamer malfunctions and the device still doesn’t work after following the solutions above, please contact us at www.strongcore.sg/contact

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IMPORTANT:

Always unplug the meat grinder before cleaning. Never submerge the Motor Unit or power cord in water.

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Unplug the unit from the power socket before disassembling for cleaning.

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Carefully remove the Blade Unit after each use — handle with caution as blades are sharp.

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Wash the Blade Unit with warm soapy water and a sponge, taking care around the sharp edges.

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Rinse the Blade Unit thoroughly under running water.

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Wash the Transparent Cup Cover with soapy water and a sponge.

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Rinse the Transparent Cup Cover thoroughly under running water.

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Strongcore Products are backed by Swiftswap Warranty.

If it breaks, we don’t make you chase. We just replace it.

Learn more about Swiftswap Warranty

Send us a video of the issue via WhatsApp

Our team verifies it

We deliver a replacement to your doorstep

Can't find a solution to your issue in the resources and guides above?

Contact our support team for assistance.

Contact Us
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